(4.5 / 5)2191+ Ratings

Mala The Brand Reviews

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Overall Rating

4.5
4 Reviews
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About Mala The Brand

Mala the Brand is known for their eco-friendly scented coconut-soy candles that are hand-poured in Vancouver, BC. They emphasize on earth-friendly packaging made from recycled materials which is recyclable and biodegradable. They have a unique initiative where they plant a tree with every candle purchase. Their candles are made with natural coconut soy wax, lead-free wooden & cotton wicks, and premium phthalate & paraben free essential/fragrance blends. They offer unique scents with crackling wicks that mimic a fireplace, creating a luxurious, cozy sanctuary in your home. They also offer a scent quiz to help customers choose the perfect scent. Their product line includes a variety of scented candles available in different collections.

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Mala The Brand Customer Reviews (4)

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Celeste Ellison
Celeste Ellison
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Feb 11, 2023
Finlay Thomson
Finlay Thomson
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Feb 8, 2023
Amelie Lloyd
Amelie Lloyd
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Feb 8, 2023
Archie Pope
Archie Pope
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Feb 6, 2023

Mala The Brand Customer’s Q&A

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Mala The Brand Features and Benefits

Key features and benefits of shopping at malathebrand.com include:

  • Eco-Friendly: The brand uses earth-friendly packaging made from recycled materials that are also recyclable and biodegradable.
  • Quality Ingredients: The candles are hand-poured and made with natural coconut soy wax, lead-free wooden & cotton wicks, and premium phthalate & paraben free essential/fragrance blends.
  • Positive Reviews: The brand has received over 2500+ reviews, indicating customer satisfaction.
  • Tree Planting Initiative: For every candle purchased, a tree is planted, contributing to environmental conservation.
  • Lead-Free Wicks: Customers can choose from crackling wicks that mimic a fireplace, or classic cotton wicks, either way, it evokes a luxurious, cozy sanctuary in the home.

These features and benefits make malathebrand.com a unique and appealing choice for customers interested in high-quality, eco-friendly candles.

About malathebrand.com Prices and Cost?

On malathebrand.com, they offer a 12 Month Mala Box Subscription for $624.00, which is a sale price down from $714.00. This subscription includes a specially curated fragrance every month for a whole year. Each delivery includes an 8 oz candle (valued at $40), a box of matches (valued at $5), a scent sampler kit (valued at $17.99), and a surprise gift. The shipping fees are included in the subscription price. They also offer pre-paid subscriptions (3, 6, or 12 months) from as low as $51 a month. Each box contains a candle of the month, matchbox, tealight kit, and a surprise gift. If you're interested in individual products, they offer eco-friendly scented coconut-soy candles hand-poured in Vancouver, BC, with crackling wood wick and cotton wick candles. However, the prices for these individual products are not specified.

Mala The Brand FAQs

FAQ

How To Open A Mala The Brand Account?

To open an account on malathebrand.com, follow these steps:

  1. Visit the malathebrand.com website.
  2. Look for the Account or Sign In option, usually located at the top right corner of the homepage.
  3. Click on Create Account or Register.
  4. Fill in the required information such as email address, password, and other personal details.
  5. Click on Submit or Create Account to complete the registration process.

After creating an account, users can manage their orders, track shipping, and receive updates about new products and promotions. Remember to keep the login details secure. If any issues arise during the account creation process, look for a Help or Support option on the website.

FAQ

Mala The Brand Alternatives

Here are some alternatives to malathebrand.com:

  1. Otherland: A direct-to-consumer candle and home fragrance brand.
  2. Geodesis Parfums: A manufacturer of candles and home fragrances based in Vannes, France.
  3. Candle-Lite: A company focused on the manufacture of fragranced candles within the home décor and fragrance industry.
  4. Yankee Candle Company: A business that specializes in the home fragrance industry.
  5. Below 60: Focuses on home fragrance, operating in the consumer goods industry.

These brands offer a variety of scented candles, home fragrances, and other related products. They are all well-regarded in the industry and could serve as good alternatives to Mala the Brand.

FAQ

What is the return policy at Mala The Brand?

Mala The Brand offers a 48-hour return policy from the date of delivery for items that are in their original condition and packaging.
FAQ

What is Mala The Brand's cancellation policy?

Customers must contact Mala The Brand within 24 hours after placing their orders to be eligible for cancellation.
FAQ

What payment methods does Mala The Brand accept?

Mala The Brand accepts all major credit cards, as well as PayPal, Google Pay, and Shop Pay.
FAQ

What is the shipping policy at Mala The Brand?

Mala The Brand offers free standard shipping on all orders over $175 within the United States, and over $135 in Canada.
FAQ

How can I contact Mala The Brand?

Mala The Brand can be contacted through their website's contact form or by emailing info@malathebrand.com. They also have a customer service phone line available during business hours.
FAQ

About malathebrand.com Popular Products and Services?

Mala the Brand is known for its eco-friendly scented coconut-soy candles that are hand-poured in Vancouver, BC. The brand prides itself on its earth-friendly packaging made from recycled materials, which is also recyclable and biodegradable. For every candle purchase, Mala the Brand plants a tree, with over 76,210+ trees planted so far. The candles are made with natural coconut soy wax, lead-free wooden & cotton wicks, and premium phthalate & paraben free essential/fragrance blends. The brand offers unique scents with crackling wicks that mimic a fireplace, creating a cozy sanctuary in your home. They also offer a scent quiz to help customers find their perfect scent, and a discovery kit for customers to try out different scents before committing to a full-sized candle. The brand also has a loyalty program called Mala World.

FAQ

Can you tell me more about the products on malathebrand.com?

Mala the Brand offers eco-friendly scented coconut-soy candles that are hand-poured in Vancouver, BC. They use natural coconut soy wax, lead-free wooden & cotton wicks, and premium phthalate & paraben free essential/fragrance blends. Their candles are known for their unique scents and crackling wicks that mimic a fireplace, creating a luxurious, cozy sanctuary in your home. They also have a commitment to the environment with their earth-friendly packaging made from recycled materials that are recyclable & biodegradable. For every candle purchase, they plant a tree, with over 76,210+ trees planted and counting. They also offer a scent quiz to help customers find their perfect scent and a discovery kit for customers to sample before committing to a full-size candle. They have a loyalty program called Mala World that offers perks for customers. Their product line includes a core collection, a cereal collection, and kits.

FAQ

malathebrand.com Return Policy?

Mala the Brand has a specific Return Policy. Due to the nature of their products, used candles cannot be returned or refunded. However, they will replace or refund products damaged during shipment from their website if photographic proof of damage and receipt is submitted to their email within 48 hours of arrival.

In terms of their Shipping Policy, they offer free shipping in Canada for orders over $135 and in the US for orders over $125. Samples can take up to 10 days to arrive and you will receive a shipping confirmation when it's been dispatched. If you want tracked shipping, you need to select the paid shipping option during checkout. If you live in Vancouver, you can pick up your order at their warehouse in Richmond BC.

They also have a Recycling Program. If you return 10 tins (all at once), you will receive store credit for an 8 oz candle ($40 value). Please note, there’s currently no credit if you return 9 or less tins.

Please note that these policies may be subject to change and it's always a good idea to check their official website for the most up-to-date information.

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